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How do I get a Research Computing account?

Before You Sign Up

If you are unsure whether you qualify for an RC account, please see Qualifications and Affiliations.

Please Note: You may have only one RC account. If you need to add cluster access or membership in a different/additional lab group, please submit a help ticket. Please do not sign up for a second account. This is unnecessary and against our account policies.

The Process

To request an account to access resources operated by Research Computing. (Odyssey Cluster, Storage, Software Downloads, Workstation access, Instrument sign-up, etc.), please proceed to the
Account Request Tool.

TIP: More information on using the signup tool can be found here.

Once you've submitted the request, the process is:

If You Selected: Internal/Using Harvard Key to verify your information and qualifications:

  1. The request is on hold while the PI is asked to approve or reject it.
  2. Once approved, the account is finalized and set up.
  3. Once finalized, you receive an automated email confirmation with your new account information and instructions for setting the password.

If You Selected: External/Not using Harvard Key to verify your information and qualifications:

  1. The request goes to RC personnel to check that it is complete and meets affiliation requirements.
  2. Once approved by RC, an email is sent to your PI to approve/reject the request.
  3. The request is on hold while the PI is asked to approve or reject it.
  4. Once approved, we finalize the account on our side (during business hours).
  5. Once finalized, you receive an automated email confirmation with your new account information and instructions for setting the password..

You can then proceed to set up your OpenAuth token and get connected to Odyssey. The turnaround time is directly related to the PI/Sponsor's approval of the account. External accounts are reviewed by RC staff during business hours and generally vetted and sent on to the PI/Sponsor for approval within one business day

NOTE! If you request "Odyssey Cluster Use" (the ability to run jobs on the cluster), you are required to complete the online Introduction to Odyssey course within 45 days of your account being issued.

Posted in: a. Login and Authentication

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